Directori
MARIMON VIADIU, Frederic
Ext. 4270
Departament de Economia i Organització d'Empreses
Quality and Innovation for Service Excellence (QISE)
MARIMON VIADIU, Frederic
CV
Perfil del professor
Professor Catedràtic
Economia i Organització d'Empreses, Facultat de Ciències Econòmiques i Socials. Universitat Internacional de Catalunya
Formació Acadèmica
- Doctor per la Universitat de Girona Escuela Politécnica Superior. Universidad de Girona.
- Master en Economía y Dirección de Empresas IESE. Universidad de Navarra.
- An Introduction to Operations Management University of Pennsylvania
- Ingeniero Industrial, especialidad Organización Industrial, con calificación de NOTABLE, Escuela Técnica Superior de Ingenieros Industriales de Tarrasa. Universidad Politécnica de Cataluña.
Interessos de recerca
Frederic Marimon holds a Ph.D. in Business Administration and is a tenured professor at the Universitat Internacional de Catalunya. He received a degree in Industrial Engineering from Polytechnic University of Catalonia in Barcelona, and earned a Master in Business and Administration from IESE in Barcelona. He is focused on operations management and in service companies. His research is mainly in quality management, e-quality measurement, particularly in services. Recently is paying attention to sharing economy business model, and how quality in this setting drives to satisfaction and loyalty. He published several articles in international academic journals, most of which are in the quality management area. At the same time is involved in several international projects devoted to quality management.
Publicacions
Articles
- Arias-Valle, M.; Marimon, Frederic; Coria-Augusto, C.; Apaza- Canquín, A., (2024), "Perspectivas sobre la Sostenibilidad en la Educación Superior: un análisis comparativo entre Argentina, España y Perú", Revista de investigación en educación, vol. 22, No. 3, pp. 604-620, ISSN: 1697-5200.
- Arias, M.; Marimon, Frederic, (2024), "Las instituciones argentinas de educación superior, ¿impulsan la sostenibilidad?", Revista Andina de Educación, ISSN: 2631-2816.
- Marimon, Frederic; Mas-Machuca, M.; Akhmedova, A., (2024), "Trusting in Generative AI: Catalyst for Employee Performance and Engagement in the Workplace", International journal of human-computer interacction, ISSN: 1044-7318.
- Shabany, M.; Marimon, Frederic; Tarí, J., (2024), "Model of active innovation resistance in the automotive industry of Iran", INTERNATIONAL JOURNAL OF INNOVATION AND LEARNING, vol. 36, No. 2, pp. 156-178, ISSN: 1471-8197.
- Moreno, P.; Salvam, R.; Marimon, Frederic, (2024), "A quality model for social collaborative companies with a validation based on gioia methodology.", International Journal for Quality Research, vol. 18, No. 2, pp. 335-352, ISSN: 1800-6450.
- Moreno, P.; Selvam, R.; Marimon, Frederic, (2024), "A quality model for social collaborative companies with a validation based on gioia methodology", International Journal for Quality Research, vol. 18, No. 2, pp. 335-352, ISSN: 1800-6450.
- Marti, A.; Bastida-Vialcanet, Ramon; Marimon, Frederic, (2024), "A systematic literature review: ESG criteria implementation in the insurance industry", Intangible capital, vol. 20, No. 1, pp. 193-214, ISSN: 1697-9818.
- Pradana, M.; Rubiyanti , N.; Marimon, Frederic, (2024), "Measuring Indonesian young consumers’ halal purchase intention of foreign-branded food products.", HUMANITIES & SOCIAL SCIENCES COMMUNICATIONS, vol. 11, ISSN: 2662-9992.
- Mas-Machuca, M.; Akhmedova, A.; Marimon, Frederic, (2024), "The social mission works: internalizing the mission to achieve organizational performance in social enterprises", Review of managerial science, vol. 18, No. 4, pp. 965-989, ISSN: 1863-6683.
- Amoah, A.; Berbegal-Mirabent, Jasmina; Marimon, Frederic, (2023), "National Cultural Dimensions and Their Impact on Construction Project Management in Developing Countries: The Case of Ghana", JOURNAL OF CONSTRUCTION IN DEVELOPING COUNTRIES, vol. 28, No. 2, pp. 163-187, ISSN: 1823-6499.
- Boar, A.; Bastida-Vialcanet, Ramon; Marimon, Frederic, (2023), "Sustainable development goals and quality practices: a winning combination for customer loyalty in ride-hailing companies", Transportation letters: the international journal of transportation research, vol. 15, No. 9, pp. 1230-1241, ISSN: 1942-7875.
- Fawad Latif, K.; Mas-Machuca, M.; Marimon, Frederic; Farooq, U., (2023), "Direct and configurational paths of servant leadership to career and life satisfaction in higher education: Cross-cultural study of Spain, China, and Pakistan", JOURNAL OF HUMAN BEHAVIOR IN THE SOCIAL ENVIRONMENT, ISSN: 1540-3556.
- Cueva, A.; Akhmedova, A.; Marimon, Frederic, (2023), "Effect of COVID on the sharing economy: Delphi analysis confirms that quality plays a key role in customers’ satisfaction", INTERNATIONAL JOURNAL FOR QUALITY RESEARCH, vol. 17, No. 1, pp. 209-226, ISSN: 1800-7473.
- Amat, N.; Marimon, Frederic; Mas-Machuca, M., (2023), "Exploring driver and user perspectives of service quality in sharing economy transport platforms", Total Quality Management and Business Excellence, vol. 34, No. 11, pp. 1315-1333, ISSN: 1478-3371.
- Adot, E.; Akhmedova, A.; Alvelos, H.; Barbosa-Pereira, S.; Berbegal-Mirabent, J.; Cardoso, S.; Domingues, P.; Franceschini, F.; Gil-Doménech, D.; Machado, R.; Maisano, D.; Marimon, Frederic; Mas-Machuca, M.; Mastrogiacomo, L.; Melo, A.; Miguéis, V.; Rosa, M.; Sampaio, P.; Torrents, D.; Xambre, A., (2023), "SMART-QUAL: a dashboard for quality measurement in higher education institutions", International Journal of Quality & Reliability Management, vol. 40, No. 6, pp. 1518-1539, ISSN: 0265-671X.
- Mas-Machuca, M.; Akhmedova, A.; Marimon, Frederic, (2022), "Social mission internalization: a path to achieve social and economic goals in social enterprises", Academy of Management Proceedings, vol. 2022, No. 1, ISSN: 0065-0668.
- Akhmedova, A.; Mas-Machuca, M.; Marimon, Frederic, (2022), "‘I get my income from sharing.’ Modelling satisfaction of peer service providers on capital and labour sharing economy platforms", Journal of Hospitality and Tourism Management, vol. 51, pp. 452-461, ISSN: 1447-6770.
- Cueva, A.; Akhmedova, A.; Marimon, Frederic, (2022), "A two-way satisfaction model for sharing economy", European Accounting and Management Review, vol. 9, No. 1, pp. 1-23, ISSN: 2385-3921.
- Amoah, A.; Berbegal-Mirabent, Jasmina; Marimon, Frederic, (2022), "What drives project management success in developing countries? The case of Ghana ¿Qué favorece el éxito en la gestión de proyectos en los países en desarrollo? El caso de Ghana", Tec Empresarial, vol. 16, pp. 55-55, ISSN: 1659-3359.
- Amat, N.; Marimon, Frederic; Mas-Machuca, M., (2022), "Guest and Host Perspectives of Service Quality and Satisfaction in Digital Home-sharing Platforms", Journal of Quality Assurance in Hospitality and Tourism, ISSN: 1528-0098 1528008X.
- Mas-Machuca, M.; Cheikhrouhou, S.; Bélisle, D.; Marimon, Frederic, (2022), "Measuring Overall Customer Experience in a Hospitality Collaborative Consumption Context: Evidence from Airbnb Users", Journal of Telecommunications and the Digital Economy, vol. 10, No. 2, pp. 126-146, ISSN: 2203-1693.
- Pergolizzi, D.; Marimon, Frederic; Monforte-Royo, C.; Crespo, I., (2021), "Thinking clearly about dignity: relationships between cognitive processes underlying perceived dignity as determinants of psychological adjustment", HEALTH PSYCHOLOGY REPORT, vol. 10, No. 4, pp. 249-256, ISSN: 2353-4184.
- Amoah, A.; Berbegal-Mirabent, Jasmina; Marimon, Frederic, (2021), "Making the Management of a Project Successful: Case of Construction Projects in Developing Countries", Journal of construction engineering and management (ASCE), vol. 147, No. 12 (04021166), ISSN: 0733-9364.
- Mas-Machuca, M.; Marimon, Frederic; Jaca, C., (2021), "The unexplored potential of trust to boost customer loyalty for transport platforms", Research in Transportation Business and Management, vol. 41, ISSN: 2210-5395.
- Amoah, A.; Marimon, Frederic, (2021), "Project managers as knowledge workers: competencies for effective project management in developing countries", Administrative Sciences, vol. 11, No. 4, pp. 131-143, ISSN: 2076-3387.
- Arias-Valle, M.; Berbegal-Mirabent, Jasmina; Marimon, Frederic, (2021), "How do socially responsible universities perform? The case of spanish universities", Tec Empresarial, vol. 15, No. 3, pp. 64-82, ISSN: 1659-3359.
- Bello, A.; Marimon, Frederic; Merino, J., (2021), "How should a team be rewarded to improve quality performance of NPD?", International journal of quality and service sciences, vol. 13, No. 2, pp. 177-197, ISSN: 1756-669X.
- Moreno, P.; Selvam, R. M.; Marimon, Frederic, (2021), "On the convergence of collaborative and social economy: a quality model for the combined effects", Sustainability, vol. 13, No. 4, ISSN: 2071-1050.
- Manresa, A.; Mas-Machuca, M.; Marimon, Frederic, (2021), "Unveiling the mechanisms to rescue the unknown knowledge", Journal of information and knowledge management, vol. 20, No. 2, ISSN: 0219-6492.
- Mas-Machuca, M.; Akhmedova, A.; Marimon, Frederic, (2021), "Quality management: a compulsory requirement to achieve effectiveness", Total Quality Management & Business Excellence, vol. 32, No. 2, pp. 220-239, ISSN: 1478-3363.
- Mastrogiacomo, L.; Barravecchia, F.; Franceschini, F.; Marimon, Frederic, (2021), "Mining quality determinants of product-service systems from user-generated contents", Quality engineering, vol. 33, No. 3, pp. 425-442, ISSN: 0898-2112.
- Arias Valle, M.; Berbegal-Mirabent, Jasmina; Marimon, Frederic, (2021), "¿Son las universidades socialmente responsables?", Education policy analysis archives, vol. 29, No. 54, pp. 1-27, ISSN: 1068-2341.
- Cantó-Navés, O.; Marimon, Frederic; Ferrer, M.; Cabratosa-Termes, Josep, (2021), "Comparison between experimental digital image processing and numerical methods for stress analysis in dental implants with different restorative materials", Journal of the mechanical behavior of biomedical materials, vol. 113, ISSN: 1751-6161.
- Pradana, M.; Huertas, R.; Marimon, Frederic, (2021), "Muslim tourists’ purchase intention of halal food in Spain", Current issues in tourism, vol. 24, No. 13, pp. 1814-1818, ISSN: 1368-3500.
- Marimon, Frederic; Mas-Machuca, M.; Llach, J., (2021), "Making the long and adventurous journey from quality to loyalty", Total Quality Management & Business Excellence, vol. 32, No. 15-16, pp. 1713-1731, ISSN: 1478-3363.
- Fawad Latif, K.; Mas-Machuca, M.; Marimon, Frederic; Umar Farooq , S., (2021), "Servant leadership, career, and life satisfaction in higher education: a cross-country study of Spain, China, and Pakistan", Applied Research in Quality of Life, vol. 16, pp. 1221-1247, ISSN: 1871-2584.
- Marimon, Frederic; Melão, N.; Bastida-Vialcanet, Ramon, (2021), "Motivations and benefits of quality management systems in social services: mediation of the implementation process", Total Quality Management & Business Excellence, vol. 32, No. (7-8), pp. 693-718, ISSN: 1478-3363.
- Bastida-Vialcanet, Ramon; Marimon, Frederic, (2020), "Does an internship in Business Administration enhance professional competences?", European Accounting and Management Review, vol. 7, No. 1, pp. 66-77, ISSN: 2385-3921.
- Mas-Machuca, M.; Marimon, Frederic, (2020), "How the Mission Internalization Works? An Empirical Research", European Accounting and Management Review, vol. 7, No. 1, pp. 1-27, ISSN: 2385-3921.
- Boar, A.; Bastida-Vialcanet, Ramon; Marimon, Frederic, (2020), "A systematic literature review. Relationships between the sharing economy, sustainability and sustainable development goals", Sustainability, vol. 12, No. 17, ISSN: 2071-1050.
- Akhmedova, A.; Mas-Machuca, M.; Marimon, Frederic, (2020), "Value co-creation in the sharing economy: The role of quality of service provided by peer", Journal of cleaner production, vol. 266, pp. 1-12, ISSN: 0959-6526.
- Amat, N.; Marimon, Frederic; Mas-Machuca, M., (2020), "Towards a new model to understand quality in collaborative consumption services", Journal of cleaner production, vol. 266, ISSN: 0959-6526.
- Akhmedova, A.; Cavallotti, Rita; Marimon, Frederic; Campopiano, G., (2020), "Daughters’ careers in family business: motivation types and family-specific barriers", Journal of Family Business Strategy, vol. 11, No. 3, ISSN: 1877-8585.
- Akhmedova, A.; Marimon, Frederic; Mas-Machuca, M., (2020), "Winning strategies to retain customers in the sharing economy: understanding loyalty antecedents", Journal of business research, vol. 112, pp. 33-44, ISSN: 0148-2963.
- Berbegal-Mirabent, Jasmina; Llach, J.; Marimon, Frederic; Mas-Machuca, M., (2020), "To recommend or to regret the choice? Factors explaining student loyalty: Evidence from the Catalan university system", Tec Empresarial, vol. 14, No. 2, pp. 2-17, ISSN: 1659-3359.
- Pradana, M.; Huertas, R.; Marimon, Frederic, (2020), "Spanish Muslims’ halal food purchase intention", International Food and Agribusiness Management Review, vol. 23, No. 2, pp. 189-201, ISSN: 1559-2448.
- Marimon, Frederic; Mas-Machuca, M.; Berbegal-Mirabent, Jasmina, (2020), "Fulfilment of expectations on students’ perceived quality in the Catalan higher education system", Total Quality Management & Business Excellence, vol. 31, No. 5-6, pp. 483-502, ISSN: 1478-3363.
- Pradana, M.; Huertas, R.; Marimon, Frederic, (2020), "Purchase intention of halal food products in Spain: The moderating effect of religious involvement", International food research journal, vol. 27, No. 4, pp. 735-744, ISSN: 1985-4668.
- Mas-Machuca, M.; Marimon, Frederic; Malbasic, I., (2020), "Levering up performance through quality and knowledge creation", International Journal for Quality Research, vol. 14, No. 2, pp. 601-622, ISSN: 1800 - 6450.
- Güçlü, B.; Roche, D.; Marimon, Frederic, (2020), "City characteristics that attract Airbnb travellers: evidence from Europe", International Journal for Quality Research, vol. 14, No. 1, pp. 271-290, ISSN: 1800 - 6450.
- Marimon, Frederic; Llach, J.; Alonso-Almeida, M.; Mas-Machuca, M., (2019), "CC-Qual: A holistic scale to assess customer perceptions of service quality of collaborative consumption services", International journal of information management, vol. 49, pp. 130-141, ISSN: 0268-4012.
- Gotteiner, S.; Mas-Machuca, M.; Marimon, Frederic, (2019), "Fighting organizational decline: a risk-based approach to organizational anti-aging", Management Research Review, vol. 42, No. 11, pp. 1259-1277, ISSN: 2040-8269.
- Castelló, J.; de Castro, R.; Marimon, Frederic, (2019), "Use of quality tools and techniques and their integration into ISO 9001: A wind power supply chain case", International Journal of Quality & Reliability Management, vol. 37, No. 1, pp. 68-89, ISSN: 0265-671X.
- Latif, F.; Marimon, Frederic, (2019), "Development and validation of servant leadership scale in Spanish higher education", Leadership & organization development journal, vol. 40, No. 4, pp. 499-519, ISSN: 0143-7739.
- Gotteiner, S.; Mas-Machuca, M.; Marimon, Frederic, (2019), "Turnaround Types, Stages, Strategies, and Tactics: Putting Things in Order", European Accounting and Management Review, vol. 5, No. 2, pp. 12-37, ISSN: 2385-3921.
- Mas-Machuca, M.; Marimon, Frederic, (2019), "Holistic spiritual capital: definition and its measurement", International journal of organization theory and behavior, vol. 22, No. 1, pp. 96-110, ISSN: 1093-4537.
- Mas-Machuca, M.; Marimon, Frederic, (2019), "From sense-making to perceived organizational performance: looking for the best way", Journal of management development, vol. 38, No. 2, pp. 105-117, ISSN: 0262-1711.
- Iqbal, A.; Latif, F.; Marimon, Frederic; Umar Farooq , S.; Hussain, S., (2019), "From knowledge management to organizational performance: Modelling the mediating role of innovation and intellectual capital in higher education", Journal of Enterprise Information Management, vol. 32, No. 1, pp. 36-59, ISSN: 1741-0398.
- Melão, N.; Bastida-Vialcanet, Ramon; Marimon, Frederic, (2019), "Assessing a quality model for the social sector: an empirical study of the EQUASS model", Total Quality Management & Business Excellence, vol. 30, No. 1-2, pp. 221-243, ISSN: 1478-3363.
- Marimon, Frederic; Gil-Doménech, Dolors; Bastida-Vialcanet, Ramon, (2019), "Fulfilment of expectations mediating quality and satisfaction: The case of hospital service", Total Quality Management & Business Excellence, vol. 30, No. 1-2, pp. 201-220, ISSN: 1478-3363.
- Marimon, Frederic; Mas-Machuca, M.; Berbegal-Mirabent, Jasmina; Llach, J., (2019), "UnivQual: a holistic scale to assess student perceptions of service quality at universities", Total Quality Management & Business Excellence, vol. 30, No. 1-2, pp. 184-200, ISSN: 1478-3363.
- Malbašić, I.; Marimon, Frederic, (2019), "A Simplified Balanced ‘Balanced Scorecard’", European Accounting and Management Review, vol. 5, No. 2, pp. 38-60, ISSN: 2385-3921.
- Gheshmi, R.; Zarco, H.; Marimon, Frederic, (2019), "Supply chain management strategies in project and absorptive capacity to implementation partnership strategy in new product development", International Journal of Supply Chain Management, vol. 8, No. 2, pp. 759-770, ISSN: 2050-7399 20513771.
- Mas-Machuca, M.; Marimon, Frederic, (2019), "Still implementing ISO 14000 for the same reasons?", International Journal for Quality Research, vol. 13, No. 1, pp. 115-130, ISSN: 1800 - 6450.
- Casariego, P.; Casafont, M.; Ferrer, M.; Marimon, Frederic, (2018), "Analytical study of flat and curved trapezoidal cold formed steel sheets by means of the yield line theory. Part 2: Curved sheets with transverse corrugations", Thin-walled structures, ISSN: 0263-8231.
- Monforte-Royo, C.; Crespo, I.; Rodríguez-Prat, A.; Marimon, Frederic; Porta, J.; Balaguer, Albert, (2018), "The role of perceived dignity and control in the wish to hasten death among advanced cancer patients: A mediation model", Psycho-oncology, vol. 27, No. 12, pp. 2840-2846, ISSN: 1057-9249.
- Mas-Machuca, M.; Marimon, Frederic, (2018), "Mission climate measurement: a new validated scale", European Accounting and Management Review, vol. 5, No. 1, pp. 1-20, ISSN: 2385-3921.
- Victoria Mas, M; Lacasa-Mas, I; Marimon, Frederic, (2018), "Assessing the consumer-based brand equity of news media firms: a new validated scale", Journal of media business studies, vol. 15, No. 3, pp. 214-235, ISSN: 1652-2354.
- Malbašić, I.; Mas-Machuca, M.; Marimon, Frederic, (2018), "Through the decreased values gap to increased organizational effectiveness: The mediating role of organizational commitment", Journal of human values, vol. 24, No. 2, pp. 101-115, ISSN: 0971-6858.
- Akhmedova, A.; Cavallotti, Rita; Marimon, Frederic, (2018), "Barriers or motivation? Career progress in the family firm: daughters' perspective", European Journal of Family Business, vol. 8, No. 2, pp. 103-116, ISSN: 2444-877X.
- Marimon, Frederic; Berbegal-Mirabent, Jasmina, (2018), "Supplier–customer negotiation model: the vendor receives a bonus for holding the inventory", European Accounting and Management Review, vol. 5, No. 1, pp. 94-108, ISSN: 2385-3921.
- Martínez-Costa, C.; Pladevall, J.; Mas-Machuca, M.; Marimon, Frederic, (2018), "Behavioral profiles of consumers of online travel agencies", International Journal for Quality Research, vol. 12, No. 3, pp. 703-721, ISSN: 18006450.
- Gheshmi, R.; Zarco-Jasso, H.; Marimon, Frederic, (2018), "Complexity as an Antecedent for External Collaboration in New Product Development Projects", International Journal of Engineering and Technology(UAE), vol. 7, No. 4.7, pp. 97-105, ISSN: 2227-524X.
- Bastida-Vialcanet, Ramon; Marimon, Frederic; Carreras, L., (2018), "Human resource management practices and employee job satisfaction in nonprofit organizations", Annals of Public and Cooperative Economics, vol. 89, No. 2, pp. 323-338, ISSN: 1370-4788.
- Melão, N.; Amorim, M.; Marimon, Frederic; Alegre, Inés, (2018), "Quality management systems in European social service organizations: A survey of EQUASS Assurance pioneer adopters", International Journal of Quality & Reliability Management, vol. 35, No. 2, pp. 354-372, ISSN: 0265-671X.
- Berbegal-Mirabent, Jasmina; Mas-Machuca, M.; Marimon, Frederic, (2018), "Is research mediating the relationship between teaching experience and student satisfaction?", Studies in higher education, vol. 43, No. 6, pp. 973-988, ISSN: 0307-5079.
- Guerrero-Torrelles, M.; Monforte-Royo, C.; Tomás Sábado, J; Marimon, Frederic; Porta, J.; Balaguer, Albert, (2017), "Meaning in life as a mediator between physical impairment and the wish to hasten death in patients with advanced cancer", Journal of pain and symptom management, vol. 54, No. 6, pp. 826-834, ISSN: 0885-3924.
- Marimon, Frederic; Casadesús, M., (2017), "Reasons to Adopt ISO 50001 Energy Management System", Sustainability, vol. 9, No. 10, pp. 1740-1754, ISSN: 2071-1050.
- Cavallotti, Rita; Grau-Grau, M.; Marimon, Frederic; Gas-Aixendri, M., (2017), "Design and validation of a measurement scale of intergenerational family solidarity", TPM - Testing, Psychometrics, Methodology in Applied Psychology, vol. 24, No. 1, pp. 107-125, ISSN: 1972-6325.
- Cristóbal-Fransi, E.; Hernández Soriano, F.; Marimon, Frederic, (2017), "Critical factors in the evaluation of online media: creation and implementation of a measurement scale (e-SQ-Media)", Universal Access in the Information Society, vol. 16, No. 1, pp. 235-246, ISSN: 1615-5289.
- Petnji, L.; Marimon, Frederic; Llach, J.; Bernardo, M.; Casadesus, M., (2017), "Analysis of training programs related to Quality Management System: the Spanish case", International Journal of Quality & Reliability Management, vol. 34, No. 2, pp. 216-230, ISSN: 0265-671X.
- Llach, J.; Bagur, L.; Perramon, J.; Marimon, Frederic, (2017), "Creating value through the Balanced Scorecard: How does it work?", Management decision, vol. 55, No. 10, pp. 2181-2199, ISSN: 0025-1747.
- Petnji, L.; Marimon, Frederic; Casadesus, M., (2017), "The expert experience in adopting the E-S-QUAL scale", Total Quality Management & Business Excellence, vol. 28, No. 11-12, pp. 1307-1321, ISSN: 1478-3363.
- Marimon, Frederic; Berbegal-Mirabent, Jasmina, (2017), "Cross learning synergies between Operation Management content and the use of generic analytic tools", WPOM-Working Papers on Operations Management, vol. 8, No. 17, pp. 13-14, ISSN: 1989-9068.
- Bastida-Vialcanet, Ramon; Marimon, Frederic; Tanganelli, D., (2017), "Alliance success factors and performance in social economy enterprises.", Management decision-esborrar, vol. 55, No. 5, pp. 1065-1080.
- Huong, V.; Casadesus, M.; Marimon, Frederic, (2017), "Assessing learner satisfaction by simultaneously measuring learner attitude, motivation, loyalty and service quality in English academies", Innovations in education and teaching international, vol. 54, No. 4, pp. 301-3012, ISSN: 1470-3297.
- Cots, S.; Casadesus, M.; Marimon, Frederic, (2016), "Benefits of ISO 20000 IT service management certification", Information systems and e-business management, vol. 14, No. 1, pp. 1-18, ISSN: 1617-9846.
- Malbašić, I.; Marimon, Frederic; Mas-Machuca, M., (2016), "Is it Worth Having Focused Values?", Management decision, vol. 54, No. 10, pp. 2370-2392, ISSN: 0025-1747.
- Marimon, Frederic; Mas-Machuca, M.; Rey, C., (2016), "Assessing the internalization of the mission", Industrial Management & Data System, vol. 116, No. 1, pp. 170-187, ISSN: 0263-5577.
- Berbegal-Mirabent, Jasmina; Mas-Machuca, M.; Marimon, Frederic, (2016), "Antecedents of online purchasing behaviour in the tourism sector", Industrial Management & Data System, vol. 116, No. 1, pp. 87-102, ISSN: 0263-5577.
- Petnji, L.; Frigola, M.; Saurina, C.; Marimon, Frederic, (2015), "Service quality assessment of public transport and the implication role of demographic characteristics", Public Transport, vol. 7, No. 3, pp. 409-428, ISSN: 1613-7159.
- Alonso-Almeida, M.; Marimon, Frederic; Casini, F.; Rodríguez-Pomeda, J., (2015), "Diffusion of sustainability reporting in universities: current situation and future perspectives", Journal of cleaner production, vol. 106, pp. 144-154, ISSN: 0959-6526.
- Llach, J.; Marimon, Frederic; Alonso-Almeida, M., (2015), "Social Accountability 8000 standard certification: analysis of worldwide diffusion", Journal of cleaner production, vol. 93, pp. 288-298, ISSN: 0959-6526.
- Akhmedova, A.; Cavallotti, Rita; Marimon, Frederic, (2015), "What Makes a Woman to Choose to Work in a Family Company Instead of a Looking for a Position in the Work Market or Creating Her Own Company?: a Literature Review", European Accounting and Management Review, vol. 2, No. 1, pp. 85-106, ISSN: 2385-3921.
- Alonso-Almeida, M.; Marimon, Frederic; Llach, J., (2015), "Difusión de las memorias de sostenibilidad en Latinoamérica: análisis territorial y sectorial", Estudios Gerenciales, vol. 31, No. 135, pp. 139-149, ISSN: 0123-5923.
- Petnji, L.; Marimon, Frederic; Casadesús, M., (2015), "The mechanisms through which certain variables influence customer loyalty: the mediating roles of perceived value and satisfaction", Human Factors and Ergonomics in Manufacturing & Service Industries, vol. 25, No. 6, pp. 627-637, ISSN: 1090-8471.
- Marimon, Frederic; Alonso-Almeida, M.; Bernardo, M.; Llach, J., (2015), "Is it possible to retain customer loyalty when a service has failed?", Human Factors and Ergonomics in Manufacturing & Service Industries, vol. 25, No. 5, pp. 599-613, ISSN: 1090-8471.
- Petnji, L.; Marimon, Frederic; Casadesus, M., (2014), "UK and Spanish banks performances before, during and after the financial crisis: consumer behavior and attitudes to personal risk", Journal of Applied Economics and Business, vol. 2, No. 4, pp. 5-27, ISSN: 1857- 8721.
- Mir, M.; Llach, J.; Marimon, Frederic, (2014), "Diffusion of the UNE166002 innovation management standard: a forecast model approach towards internationalization", TMQ - Techniques, Methodologies and Quality, No. 5, pp. 106-125, ISSN: 2183-0940.
- Marimon, Frederic, (2014), "Is it still worth buying on line?", B-UIC. Your business magazine, vol. 2, pp. 26-29, ISSN: 2339-7640.
- Petnji, L.; Marimon, Frederic; Casadesús, M., (2014), "The revitalising effect of ISO 9001 on dissatisfied customers", Total Quality Management & Business Excellence, vol. 25, No. 7-8, pp. 856-864, ISSN: 1478-3363.
- Buil, P.; Roger Loppacher, M; Marimon, Frederic, (2014), "The impact of SMS messages on young people’s participation in recycling campaigns", Comunicación y sociedad, vol. 27, No. 1, pp. 161-182, ISSN: 0214-0039.
- Alonso-Almeida, M.; Bernardo, M.; Llach, J.; Marimon, Frederic, (2014), "Building loyalty through functional and hedonic quality", Industrial Management & Data System, vol. 114, No. 3, pp. 387-404, ISSN: 0263-5577.
- Alonso-Almeida, M.; Llach, J.; Marimon, Frederic, (2014), "A Closer Look at the 'Global Reporting Initiative' Sustainability Reporting as a Tool to Implement Environmental and Social Policies: A Worldwide Sector Analysis", Corporate social responsibility and environmental management, vol. 21, No. 6, pp. 318-335, ISSN: 1535-3958.
- Petnji, L.; Marimon, Frederic; Casadesús, M., (2013), "The contest determinant of delight and disappointment: a case study of online banking", Total Quality Management & Business Excellence, vol. 24, No. 11-12, pp. 1376-1389, ISSN: 1478-3363.
- Marimon, Frederic; Llach, J., (2013), "EOQ model: The case in which the placing of orders is rewarded", Human Factors and Ergonomics in Manufacturing & Service Industries, vol. 23, No. 6, pp. 573-581, ISSN: 1090-8471.
- Aparicio, P.; Triadó, X.; Marimon, Frederic, (2013), "Relationship between Internationalization and Quality of University Research", Review of International Comparative Management, vol. 14, No. 2, pp. 328-341, ISSN: 1582-3458.
- Alonso-Almeida, M.; Marimon, Frederic; Bernardo, M., (2013), "Diffusion of quality standards in the hospitality sector", International Journal of Operations and Production Management, vol. 33, No. 5, pp. 504-527, ISSN: 0144-3577.
- Llach, J.; Marimon, Frederic; Alonso-Almeida, M.; Bernardo, M., (2013), "Determinants of online booking loyalties for the purchasing of airline tickets", Tourism management, vol. 35, pp. 23-31, ISSN: 0261-5177.
- Alcalà, M.; Marimon, Frederic; Casadesus, M., (2013), "Quality management systems: one step forward on the paper industry", International Journal for Quality Research, vol. 7, No. 2, pp. 231-238, ISSN: 1800 - 6450.
- Petnji, L.; Marimon, Frederic; Casadesús, M., (2013), "Can ISO 9001 improve customers’ perception of service recovery?", Industrial Management & Data System, vol. 113, No. 8, pp. 1206-1221, ISSN: 0263-5577.
- Bernardo, M.; Llach, J.; Marimon, Frederic; Alonso-Almeida, M., (2013), "The balance of the impact of quality and recovery on satisfaction: the case of e-travel", Total Quality Management & Business Excellence, vol. 24, No. 12, pp. 1390-1404, ISSN: 1478-3363.
- Petnji, L.; Marimon, Frederic; Casadesús, M., (2013), "Can ISO 9001 improve service recovery?", Industrial Management & Data System, vol. 113, No. 8, pp. 1206-1221, ISSN: 0263-5577.
- Petnji, L.; Marimon, Frederic; Casadesús, M., (2012), "Assessing e-service quality: the current state of E-S-QUAL", Total Quality Management & Business Excellence, vol. 23, No. 12, pp. 1363-1378, ISSN: 1478-3363.
- Marimon, Frederic; Cristobal, E., (2012), "La influencia de la calidad percibida en el sector de la distribución alimentaria por internet: perspectiva multidimensional aplicada a un supermercado online.", Revista de Estudios Empresariales. Segunda época, vol. 1, pp. 131-148, ISSN: 1988/9046.
- Llach, J.; de Castro, R.; Bikfalvi, A.; Marimon, Frederic, (2012), "The relationship between environmental management systems and organizational innovations", Human Factors and Ergonomics in Manufacturing & Service Industries, vol. 22, No. 4, pp. 307-316, ISSN: 1090-8471.
- Bernardo, M.; Marimon, Frederic; Alonso-Almeida, M., (2012), "Functional quality and hedonic quality: A study of the dimensions of e-service quality in online travel agencies", Information and management, vol. 49, No. 7-8, pp. 342-347, ISSN: 0378-7206.
- Petnji, L.; Marimon, Frederic; Casadesús, M., (2012), "Measuring E-Service Quality: Reviewing E-S-QUAL", Economic Quality Control, vol. 27, No. 1, pp. 19-41, ISSN: 1869-6147.
- Marimon, Frederic; Petnji, L.; Casadesús, M., (2012), "Impact of e-Quality and service recovery on loyalty: A study of e-banking in Spain", Total Quality Management & Business Excellence, vol. 23, No. 7-8, pp. 769-787, ISSN: 1478-3363.
- Marimon, Frederic; Roger Loppacher, M; Buil, P., (2012), "Promover el reciclado de envases de aluminio entre adolescentes", Recupera, vol. feb, pp. 50-54, ISSN: B-23446-97.
- Marimon, Frederic; Alonso-Almeida, M.; Rodríguez, M.; Klender, A., (2012), "The worldwide diffusion of the global reporting initiative: what is the point?", Journal of cleaner production, vol. 33, pp. 132-144, ISSN: 0959-6526.
- Heras, I.; Marimon, Frederic; Casadesús, M., (2012), "An empirical study of the relationships within the categories of the EFQM model", Total Quality Management & Business Excellence, vol. 23, No. 5-6, pp. 523-540, ISSN: 1478-3363.
- Montegut Salla, Y.; Marimon, Frederic; Cristobal, E., (2011), "The Singularity of Agrarian Cooperatives Management: Cooperatives Positioning in the Olive Oil Sector in Spain", International Journal of Business and Management, vol. 6, No. 6, pp. 16-30, ISSN: 1833-3850.
- Montegut Salla, Y.; Cristobal, E.; Marimon, Frederic, (2011), "Competitive positioning of Spanish Agricultural Cooperatives", Working papers. Universitat de Lleida, vol. 2011, No. 4, pp. 1-27, ISSN: 2013-4916.
- Heras, I.; Marimon, Frederic; Casadesús, M., (2011), "Impact of quality improvement tools on the performance of firms using different quality management systems", Innovar, vol. 21, No. 42, pp. 161-173, ISSN: 0121-5051.
- Heras, I.; Casadesús, M.; Marimon, Frederic, (2011), "The impact of ISO 9001 standard and the EFQM model: The view of the assessors", Total Quality Management & Business Excellence, vol. 22, No. 2, pp. 197-218, ISSN: 1478-3363.
- Llach, J.; Casadesús, M.; Marimon, Frederic, (2011), "Relationship between Quality-Management Systems and Organisational Innovations", Human Factors and Ergonomics in Manufacturing & Service Industries, vol. 21, No. 1, pp. 52-66, ISSN: 1090-8471.
- Cristobal, E.; Marimon, Frederic; Daries, N.; Montegut Salla, Y., (2011), "Spanish E-Consumer Segmentation and Positioning in Virtual Supermarkets Sector", International Journal of Marketing Studies, vol. 3, No. 2, pp. 16-31, ISSN: 1918-719X.
- Cristobal, E.; Marimon, Frederic, (2011), "La gestión del supermercado virtual: tipificación del comportamiento del cliente online", Investigaciones europeas de dirección y economía de la empresa, vol. 17, No. 1, pp. 93-112, ISSN: 1135-2523.
- Marimon, Frederic; Llach, J.; Bernardo, M., (2011), "Comparative analysis of diffusion of the iso 14001 standard by sector of activity", Journal of cleaner production, vol. 19, No. 15, pp. 1734-1744, ISSN: 0959-6526.
- Marimon, Frederic; Petnji, L.; Casadesús, M., (2011), "Impact of Service Recovery on Customer Loyalty: A Study of E-Banking in Spain", Review of International Comparative Management, vol. 12, No. 1, pp. 49-60, ISSN: 1582-3458.
- Llach, J.; Marimon, Frederic; Bernardo, M., (2011), "ISO 9001 diffusion analysis according to activity sectors", Industrial Management & Data System, vol. 111, No. 2, pp. 298-316, ISSN: 0263-5577.
- Petnji, L.; Marimon, Frederic; Casadesús, M., (2011), "Investigating discrepancies between e-services implementing or not ISO 9001: customers' outlook in the backdrop of e-services in Catalonia (Spain)", International Journal for Quality Research, vol. 5, No. 4, pp. 297-308, ISSN: 1800 - 6450.
- Petnji, L.; Marimon, Frederic; Casadesús, M., (2011), "Customer's loyalty and perception of ISO 9001 in online banking", Industrial Management & Data System, vol. 111, No. 8, pp. 1194-1213, ISSN: 0263-5577.
- Alcalà, M.; Marimon, Frederic, (2011), "ISO 9000. Final de ciclo en la expansión de certificaciones ISO 9000. Un ejemplo práctico: el sector del papel en España", Forum Calidad, vol. 220, pp. 32-35, ISSN: 1139-5567.
- Cristobal, E.; Marimon, Frederic; Daries, N.; Montegut Salla, Y., (2010), "The Spanish E-retailing Customers Segmentation", Review of International Comparative Management, vol. 11, No. 5, pp. 779-798, ISSN: 1582-3458.
- Montegut Salla, Y.; Cristobal, E.; Marimon, Frederic, (2010), "The Management of Agrarian Cooperatives: Cooperatives' Typologies in the Olive Oil Sector in Spain", Review of International Comparative Management, vol. 11, No. 4, pp. 719-732, ISSN: 1582-3458.
- Marimon, Frederic; Vidgen, R.; Barnes, S.; Cristobal, E., (2010), "Purchasing behaviour in an online supermarket: the applicability of E-S-QUAL", International Journal of Market Research, vol. 52, No. 1, pp. 111-129, ISSN: 1470-7853.
- Casadesús, M.; Marimon, Frederic; Alonso-Almeida, M., (2010), "The Future of Standardised Quality Management in Tourism: Evidence from the Spanish Tourist Sector", The Service Industries Journal, vol. 30, No. 14, pp. 2457-2474, ISSN: 0264-2069.
- Marimon, Frederic; Casadesús, M.; Heras, I., (2010), "Certification Intensity Level of the leading nations in ISO 9000 and ISO 14000 standards", International Journal of Quality & Reliability Management, vol. 27, No. 9, pp. 1002-1020, ISSN: 0265-671X.
- Marimon, Frederic; Aparicio, P.; Triadó, X., (2010), "Profile and performance of the university research groups", International Journal of Management in Education, vol. 4, No. 3, pp. 279-297, ISSN: 1750-385X.
- Heras, I.; Marimon, Frederic; Casadesús, M., (2009), "Impacto competitivo de las herramientas para la gestión de la calidad", Cuadernos de Economía y Dirección de la Empresa., vol. 41, pp. 7-35, ISSN: 1138-5758.
- Marimon, Frederic; Heras, I.; Casadesús, M., (2009), "ISO 9000 and ISO 14000 standards: a projection model for the decline phase", Total Quality Management & Business Excellence, vol. 20, No. 1:PII 908230165, pp. 1-21, ISSN: 1478-3363.
- Heras, I.; Marimon, Frederic; Casadesús, M., (2009), "Modelo EFQM de autoevaluación: un estudio de su validez interna", Working Papers 2009/02. Ref. LB-02-2009 www.enpresa-donostia.ehu.es.
- Casadesús, M.; Marimon, Frederic; Heras, I., (2008), "ISO 14001 diffusion after the success of the ISO 9001 model", Journal of cleaner production, vol. 16, No. 16, pp. 1741-1754, ISSN: 0959-6526.
- Triadó, X.; Aparicio, P.; Marimon, Frederic, (2008), "Perfil de los grupos excelentes en investigación y características que les hacen mejores en el trabajo de equipo", Capital Humano, vol. 220, pp. 100-106, ISSN: 1130-8117.
- Marimon, Frederic; Heras, I.; Casadesús, M., (2008), "The Uncertainties of Environment's Parameters Measurements as Tools of the Measurements Quality Improvement", International Journal for Quality Research, vol. 2, No. 2, pp. 135-143, ISSN: 1800 - 6450.
- Marimon, Frederic; Cristobal, E.; Viladrich, E., (2008), "Cómo medir la e-Calidad. El caso de un supermercado online", Forum Calidad, vol. 190, pp. 44-49, ISSN: 1139-5567.
- Cristobal, E.; Montegut Salla, Y.; Marimon, Frederic, (2007), "La gestión de las cooperativas agrarias: tipificación de las cooperativas del sector oleícola de Catalunya", Ciriec-España, vol. 59, pp. 203-236, ISSN: 0213-8093.
- Montegut Salla, Y.; Cristobal, E.; Marimon, Frederic, (2007), "Caracterización de las almazaras cooperativas catalanas", Revista de Estudios Cooperativos (REVESCO), vol. 93, 3er trim., pp. 68-97, ISSN: 1885-8031.
- Montegut Salla, Y.; Cristobal, E.; Marimon, Frederic, (2007), "Orientación al mercado de las almazaras cooperativas. El caso de Cataluña", La sociedad cooperativa, vol. 34, pp. 29-34, ISSN: 1137-4748.
- Marimon, Frederic; Cristobal, E., (2007), "La calidad de la consultoría especializada en ISO 9000: un modelo de evaluación", Revista de Estudios Empresariales. Segunda época, vol. 1, pp. 90-109, ISSN: 0213-8964.
- Cristobal, E.; Marimon, Frederic, (2007), "A study of e-retailing management: analysing the expectations and perceptions of Spanish consumers", International Journal of Consumer Studies, vol. 31, No. 6, pp. 613-622, ISSN: 1470-6423.
- Cristobal, E.; Marimon, Frederic, (2007), "E-retailing management: Analysing the spanish e-consumers behaviour", IADIS International Journal on WWW/Internet, vol. 5, No. 1, pp. 98-112, ISSN: 1645 - 7641.
- Marimon, Frederic; Alonso, J., (2007), "Incubadores d'empreses: un instrument de suport a l'emprenedoria amb bona salut a Catalunya", Revista Econòmica de Catalunya, vol. 55, pp. 13-31, ISSN: 135-819X.
- Marimon, Frederic; Casadesús, M.; Heras, I., (2006), "ISO 9000 and ISO 14000 standards: an international diffusion model", International Journal of Operations and Production Management, vol. 26, No. 2, pp. 141-165, ISSN: 0144-3577.
- Marimon, Frederic; Casadesús, M.; Heras, I., (2006), "La consultoría en España: ¿Consulta o inculcación de principios?", Universia Business Review, vol. 9, pp. 74-87, ISSN: 1698-5117.
- Marimon, Frederic; Casadesús, M., (2006), "La ISO 9000: ¿Seguirá siendo válida en la nueva era de la gestión de la calidad?", Dyna, vol. 81, pp. 11-14, ISSN: 0012-7361.
- Marimon, Frederic; Cristobal, E., (2006), "Relationship between the principles transmitted by consultants implementing the ISO 9000 Standard and the loyalty of their clients", International Journal of Services Technology and Management, vol. 7, No. 4, pp. 320-331, ISSN: 1460-6720.
- Alonso, J.; Marimon, Frederic, (2006), "Tipologías de viveros de empresas : tradicionales y especializados", Investigaciones europeas de dirección y economía de la empresa, vol. 12, No. 1, pp. 133-152, ISSN: 1135-2523.
- Marimon, Frederic; Alonso, J., (2005), "Viveros de empresas en Cataluña: tradicionales y especializados", Boletín Económico de Información Comerial Española, vol. 2860, pp. 31-46, ISSN: 0214-8307.
- Marimon, Frederic; Casadesús, M.; Heras, I., (2005), "Análisis y un modelo de la difusión internacional de las normas ISO 9000 e ISO 14000", Revista Europea de Dirección y Economía de la Empresa, vol. 14, pp. 81-100, ISSN: 1019-6838.
- Marimon, Frederic; Cristobal, E., (2005), "A study of the ISO 9000 certification process: consultant profiles and company behaviour.", Managing Service Quality, vol. 15, No. 3, pp. 290-305, ISSN: 0960-4529.
- Marimon, Frederic; Casadesús, M.; Heras, I., (2004), "Percepción de los servicios ofrecidos por las empresas de consultoría de calidad: ¿Resulta efectivo el asesoramiento relacionado con la ISO 9000?.", Cuadernos de Economía y Dirección de la Empresa., vol. 19, pp. 5-31, ISSN: 1138-5758.
- Heras, I.; Marimon, Frederic; Casadesús, M., (2004), "Incidencia de la certificación ISO 9000 en el rendimiento económico empresarial.", Cuadernos de Economía y Dirección de la Empresa., vol. 18, pp. 173-190, ISSN: 1138-5758.
- Marimon, Frederic; Casadesús, M.; Heras, I., (2004), "¿Ofrecen calidad las Consultorías en Calidad?.", Investigaciones europeas de dirección y economía de la empresa, vol. 10, No. 1, pp. 189-208, ISSN: 1135-2523.
- Cristobal, E.; Marimon, Frederic, (2004), "Els serveis oferts per les consultores especialitzades en ISO 9000 a Catalunya.", Revista Econòmica de Catalunya, vol. 48, pp. 52-63, ISSN: 135-819X.
- Marimon, Frederic; Casadesús, M.; Heras, I., (2003), "The quality of Quality Consultants: An empirical study.", Quality Management Journal., vol. 10, No. 1, pp. 20-31, ISSN: 1068-6967.
- Marimon, Frederic; Cristobal, E., (2003), "La situación de la consultoría de calidad especializada en ISO 9000 en España.", Boletín Económico de Información Comerial Española, vol. 2777, pp. 53-61, ISSN: 0214-8307.
- Marimon, Frederic; Casadesús, M.; Heras, I., (2002), "Do quality consultants offer a quality service?", Total Quality Management & Business Excellence, vol. 13, No. 6, pp. 797-811, ISSN: 1478-3363.
- Casadesús, M.; Marimon, Frederic; Heras, I., (2002), "Quality Service of ISO 9000 consultants.", International Journal of Quality & Reliability Management-esborrar, vol. 19, No. 8/9, pp. 998-1013, ISSN: 0256-671X.
- Marimon, Frederic; Casadesús, M.; Heras, I., (2001), "Calidad en la calidad. La calidad de las consultorías.", Forum Calidad, vol. 122, No. junio, pp. 38-42, ISSN: 1139-5567.
- Garriga, F.; Marimon, Frederic, (1986), "Montaje de una lámpara de pie mediante robot dotado de capacidad decisoria.", CEAM, vol. 197, pp. 29-52, ISSN: 0007-8085.
- Garriga, F.; Marimon, Frederic, (1986), "Planificación y control de trayectorias para robots inteligentes. Aplicación al montaje de una válvula de seguridad.", Anales de Ingeniería Mecánica., vol. 4, No. 1, pp. 123-128, ISSN: 84-7484-052-X.
- Marimon, Frederic; Garriga, F., (1986), "Sistemas basados en producciones.", TecnoCiencia. Etsiit., vol. 11, No. 3, pp. 18-29, ISSN: 0210-3087.
Llibres
- Marimon, Frederic; Alonso-Almeida, M., (2016), "Percepció de la Ciutadania de la Responsabilitat Social Corporativa de les Empreses a Catalunya". ACCID. Barcelona.
- Cristobal, E.; Montegut Salla, Y.; Marimon, Frederic, (2009), "La gestión de las Cooperativas Agrarias: Estudio del sector oleico de Cataluña". Ediciones La Sirena. Valencia. 978-84-926922.
- Marimon, Frederic, (2004), "La consultoría especializada en ISO 9000 en Cataluña: calidad del servicio y beneficios.". 84-688-6435-8.
Capítols de llibre
- Riera, M.; Marimon, Frederic; Mas-Machuca, M., (2022), "Talent or not talent: unclothing a competence", Educational challenges for comprehensive human development, pp. 36-46. ISBN: 978-84-124511-3-9.
- Manresa, A.; Marimon, Frederic, (2020), "Capítulo 7. Dirección de operaciones", B-SMART. Connecting University & Business, pp. 89-100, Omnia Publisher SL (OmniaScience). ISBN: 978-84-122028-2-3.
- Rey, C.; Marimon, Frederic; Mas-Machuca, M., (2019), "Key Factors in Purpose Internalization", Purpose-driven organizations: management ideas for a better world, pp. 87-98, Palgrave Macmillan. ISBN: 978-3-030-17673-0.
- Mas-Machuca, M.; Bastida-Vialcanet, Ramon; Gil-Doménech, Dolors; Berbegal-Mirabent, Jasmina; Marimon, Frederic, (2017), "Marc teòric i formulació d’hipòtesis i proposicions", Com fer recerca - Treball Fi de Grau, Tesi de Màster, Tesi Doctoral i altres projectes de recerca, pp. 91-102, PROFIT EDITORIAL. ISBN: 978-84-16904-677-9.
- Gil-Doménech, Dolors; Berbegal-Mirabent, Jasmina; Marimon, Frederic; Mas-Machuca, M.; Bastida-Vialcanet, Ramon, (2017), "Formulant la pregunta de recerca i la proposta de recerca", Com fer recerca - Treball Fi de Grau, Tesi de Màster, Tesi Doctoral i altres projectes de recerca, pp. 75-90, PROFIT EDITORIAL. ISBN: 978-84-16904-677-9.
- Petnji, L.; Marimon, Frederic; Casadesús, M., (2015), "Hoshin Planning", The SAGE Encyclopedia of Quality and the Service Economy, pp. 281-283, Sage. ISBN: 978-1-4522-5672-6.
- Petnji, L.; Marimon, Frederic; Casadesus, M.; Llach, J., (2015), "Experience in Adapting E-S-QUAL to Different Sectors or Settings", Achieving Competitive Advantage through Quality Management, pp. 233-252, Springer International Publishing. ISBN: 978-3-319-17250-7.
- Petnji, L.; Marimon, Frederic; Casadesús, M., (2014), "Customer Satisfaction and the Role of Demographic Characteristics in Online Banking", Evaluating Websites and Web Services: Interdisciplinary Perspectives on User Satisfaction, pp. 138-154, United States of America by Information Science Reference (an imprint of IGI Global). ISBN: 978-1-4666-5129-6.
- Heras, I.; Marimon, Frederic; Casadesús, M., (2013), "Validity of TQM Self‐Assessment Model: Opening the EFQM White‐box", Shedding light on TQM: Some research findings, pp. 22-46. ISBN: 978-84-9860-851-9.
- Petnji, L.; Marimon, Frederic; Casadesús, M., (2012), "Methodology proposal: assessing service quality in multichannel environment", Quality management and beyond: the current situation and future perspectives, pp. 53-62. ISBN: 978-84-9984-142-7.
- Marimon, Frederic; Bernardo, M.; Alonso-Almeida, M.; Llach, J., (2012), "Chapter 5: Antecedents of satisfaction in online travel agency services", Quality management and beyond: the current situation and future perspectives, pp. 63-72. ISBN: 978-84-9984-142-7.
- Petnji, L.; Marimon, Frederic; Casadesús, M., (2012), "Chapter 4: Methodology proposal: assessing service quality in a multi-channel environment", Quality management and beyond: the current situation and future perspectives, pp. 53-62. ISBN: 978-84-9984-142-7.
- Marimon, Frederic, (2012), "Chapter 5: Antecedents of satisfaction in online travel agency services", Quality management and beyond: the current situation and future perspectives, pp. 63-72, Ed. Documenta Universitaria, Colección GITASP 8. ISBN: 978-84-9984-142-7.
- Marimon, Frederic, (2012), "Chapter 4: Methodology proposal: assessing service quality in a multi-channel environment", Quality management and beyond: the current situation and future perspectives, pp. 53-62, Ed. Documenta Universitaria, Colección GITASP 8. ISBN: 978-84-9984-142-7.
- Heras, I.; Marimon, Frederic; Casadesús, M., (2010), "ISO 9001 Vs. EFQM: A comparative analisys based on external independent data", ISO 9001 Vs. EFQM: A comparative analisys based on external independent data, pp. 1575-1582, Escuela Técnica Superior de Ingeniería de Bilbao. ISBN: 978-84-95809-79-7.
- Marimon, Frederic, (2010), "ISO 9001 Vs. EFQM: A comparative analisys based on external independent data", ISO 9001 Vs. EFQM: A comparative analisys based on external independent data, pp. 1575-1582, Escuela Técnica Superior de Ingeniería. ISBN: 978-84-95809-79-7.
- Marimon, Frederic, (2008), "La formación y la búsqueda de personas comprometidas con el cambio, primeras medidas esenciales en la implantación de Lean Manufacturing. El caso de una empresa del sector eléctrico", Insights on Current Organization Engineering, pp. 1057-1067, Servicio de Publicaciones. Universidad de Burgos. ISBN: 9788496394865.
- Marimon, Frederic, (2008), "Un modelo de evaluación del servicio de consultoría especializada en ISO 9000", Insights on Current Organization Engineering, pp. 1413-1422, Servicio de Publicaciones. Universidad de Burgos. ISBN: 9788496394865.
- Marimon, Frederic, (2008), "Difusión internacional de las normas ISO 9000: ¿el final de un ciclo?", Insights on Current Organization Engineering, pp. 1371-1382, Servicio de Publicaciones. Universidad de Burgos. ISBN: 9788496394865.
- Marimon, Frederic, (2008), "Modelo de sistema de inventario con premio por emisión de pedidos", Insights on Current Organization Engineering, pp. 1121-1130, Servicio de Publicaciones. Universidad de Burgos. ISBN: 9788496394865.
- Barnes, S.; Cristobal, E.; Marimon, Frederic; Vidgen, R., (2007), "Assessing e-commerce quality", E-COMMERCE AND V-BUSINESS, pp. 99-123, Butterworth Heinemann. ISBN: 9780750664936.
- Marimon, Frederic, (2007), "Assessing e-commerce quality", E-COMMERCE AND V-BUSINESS, pp. 99-123, BUTTERWORTH HEINEMANN. ISBN: 9780750664936.
- Marimon, Frederic; Casadesús, M.; Heras, I., (2006), "¿Es el modelo de difusión de las normas ISO 14000 análogo al de las normas ISO 9000? Un análisis de su difusión internacional", ISO 9000, ISO 14001 y otros estándares de gestión: pasado, presente y futuro. Reflexiones teóricas y conclusiones empíricas desde el ámbito académico, pp. 243-267, Civitas, Colección de Estudios y Monografías de Economía y Empresa. ISBN: 84-470-2686-8.
- Marimon, Frederic; Cristobal, E., (2006), "El sector de la consultoría especializada en ISO 9000: un estudio del comportamiento de las empresas certificadas", ISO 9000, ISO 14001 y otros estándares de gestión: pasado, presente y futuro. Reflexiones teóricas y conclusiones empíricas desde el ámbito académico, pp. 175-197, Civitas, Colección de Estudios y Monografías de Economía y Empresa. ISBN: 84-470-2686-8.
- Marimon, Frederic, (2006), ""e-Retailing management: analysing the spanish e-consumers behaviour"", Proceedings IADIS International Congerence: e-commerce. Chapter: "e-Retailing management: analysing the spanish e-consumers behaviour", pp. 255-261, Sandeep Krishnamurthy & Pedro Isaías. ISBN: 972-8924-23-2.
- Marimon, Frederic, (2006), "¿Es el modelo de difusión de las normas ISO 14000 análogo al de las normas ISO 9000? Un análisis de su difusión internacional", ISO 9000, ISO 14001 y otros estándares de gestión: pasado, presente y futuro. Reflexiones teóricas y conclusiones empíricas desde el ámbito académico, pp. 243-267, Civitas, Colección de Estudios y Monografías de Economía y Empresa. ISBN: 84-470-2686-8.
- Marimon, Frederic, (2006), "El sector de la consultoría especializada en ISO 9000: un estudio del comportamiento de las empresas certificadas", ISO 9000, ISO 14001 y otros estándares de gestión: pasado, presente y futuro. Reflexiones teóricas y conclusiones empíricas desde el ámbito académico, pp. 175-197, Civitas, Colección de Estudios y Monografías de Economía y Empresa. ISBN: 84-470-2686-8.
- Marimon, Frederic, (2004), "A Dynamic Model for the Diffusion os ISO 9000 and ISO 14000 Standards", Decision & Simulation in Engineering and Management Science. Cahapter: "A dynamic model for the diffusion of ISO 9000 and ISO 14000 standards., pp. 119-120, Editores: Dr. Angel M. Gento Municio y Dr. Alfonso Redondo. ISBN: 84-688-7867-7.
- Marimon, Frederic, (1988), "Capítulo 6: El sector eléctrico en España y ENHER en 1988.", Incentivos y control de la empresa pública, Ariel Economía. ISBN: 84-344-2059-7.
- Marimon, Frederic, (1988), "Falta títol capítol", Incentivos y control de la empresa pública. Capítulo 6: El sector eléctrico en España y ENHER en 1988.. ISBN: 84-344-2059-7.
Projectes de recerca
-
Mesurar l’impacte positiu de les accions fetes per mitigar el canvi climàtic. Educació climàtica a la Universitat i des de la Universitat29/01/2024 - 29/01/2026IP: Albareda Tiana, S
Agència de Gestió d'Ajuts Universitaris i de Recerca AGAUR
-
Quality & Innovation for Service Excellence (QISE)01/01/2023 - 31/12/2025IP: Mas-Machuca, M.; Marimon, Frederic; Amat, N.; Gil-Doménech, D.; Magomedova, N.; Manresa, A.; Occhiocupo, N.; Pierrakis, Y.; Tanganelli, D.; Vila-Brunet, N.
AGAUR
-
Assessing and evaluating remote learning practices in STEM01/11/2022 - 01/11/2025IP: Mas-Machuca, M.; Marimon, Frederic
European Comission
-
The use of GenAI in Small Businesses01/07/2024 - 31/03/2025IP: Marimon, Frederic; Mas-Machuca, M.
University of Birkbeck
-
Stay rural and successful in the digital era01/11/2021 - 01/11/2023IP: Tsvetkova, N.
European Comission
-
2022 World Class Professor Program01/07/2022 - 31/12/2022IP: Marimon, Frederic; Hendrayati, H.
Ministry of Education
-
Halal consumer behaviour analysis of young generation consuming foreign-branded food01/09/2021 - 31/12/2022IP: Marimon, Frederic
Telkom University
-
SMART-QUAL: Structured indicators to manage HEI Quality System01/09/2020 - 31/12/2022IP: Alonso, M.
Programa ERASMUS +
-
SMART-QUAL: Structured indicators to manage HEI Quality System01/09/2020 - 31/12/2022IP: Marimon, Frederic
Framework Program of the European Union
-
Mejora de la calidad de las empresas de consumo colaborativo: modelo, escala y fidelización01/01/2019 - 30/09/2022IP: Marimon, Frederic; Josep, L.
Ministerio de Ciencia, Innovación y Universidades
-
Quality on Innovation, Innovation for Quality (QIIQ) – Assessing quality on social enterprises01/10/2015 - 31/07/2017IP: Marimon, Frederic
Universitat Internacional de Catalunya
-
Anàlisis multifactorial de la qualitat dels serveis01/09/2013 - 01/01/2017IP: Marimon, Frederic
Universitat Internacional de Catalunya
-
Projecte d’anàlisi de la satisfacció dels graduats de les universitats catalanes01/12/2015 - 31/12/2016IP: Marimon, Frederic
Universitat Internacional de Catalunya
-
IFSINDEX Intergenerational Family Solidarity Index26/02/2015 - 26/02/2016IP: Cavallotti, Rita
Santander Universidades
-
Proyecto de arranque del Gobierno de las TI en el Sistema Universitario Español (promovido por CRUE)02/12/2013 - 31/01/2014IP: Marimon, Frederic
Universitat Internacional de Catalunya
Activitats
- International Academic Conference on Social Science, Multidisciplinary and Globalization Studies Ponència "Enhancing productivity with Generative AI: Your daily work collaborator", 2024.
- International Conference on Quality Engineering and Management Ponència "Advancing Quality Management: towards Artificial Intelligence (AI) capabilities to improve Digital Service Quality", 2024.
- International Association for Quality, Innovation and Sustainability Ponència "Leveraging Generative AI: Enhancing Employee Engagement and Performance in the Workplace", 2024.
- AIRSI Ponència "The trust of Trusting in Generative AI: Is it a boost for productivity?", 2024.
- International Conference on Quality Engineering and Management Ponència "Exploring the Impact of Generative AI Readiness on Employee Performance: The Mediating Role of Trust in the Workplace", 2024.
- International Conference on Quality Engineering and Management Ponència "Adapting to Change: Exploring the Impact of Remote Assessment on Higher Education Students", 2024.
- Comité Científico de la XIII edición del Workshop ACEDEDOT OMTech Vocal, 2022.
- International Multidisciplinary Conference on Green Innovation Vocal, 2020.
- QMOD Scientific Board Vocal, 2019.
- Comité Científico de la Sección de Dirección de Operaciones y Tecnología de ACEDE (ACEDEDOT) Vocal, 2019.